Warranty Policy

If you are looking to file a Classic Accessories or Duck Cover product warranty claim, you're in the right place.

Every Classic Accessories product is manufactured and tested to the strictest quality standards to ensure years of satisfaction. If you're not happy with something, please let us know.

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Warranty Policy

1. Standard Warranty Coverage

Classic Accessories and Duck Covers products include an Out-of-Box (OOB) limited warranty, which provides coverage for missing, damaged, or defective parts discovered upon opening the packaging or during the initial assembly process, subject to the timeframes and conditions on the date the product is received by the customer.

 

2. Replacement Parts Coverage

We provide no-cost replacement parts for components that are:

·       Missing from the original packaging,

·       Damaged upon opening, or

·       Found to be defective during initial assembly, when the issue is reported within the applicable warranty timeframe and supported with reasonable proof (e.g., photos, order information, description of issue).

 

Coverage does not apply to:

·       Damage occurring after assembly is completed

·       Damage caused by misuse, accidents, or improper installation

·       Unauthorized repairs or alterations

·       Damage caused by hazards such as flooding, fire, or natural disaster

Replacement parts are supplied only when the product and use meet normal residential conditions as outlined in product documentation.

 

3. Warranty Limitations and Exclusions

 

The following are not covered under this policy:

·       Mis-assembly, abuse, misuse, improper installation, or unauthorized modifications

·       Damage occurring after initial assembly

·       Items sold as “closeout,” “final sale,” or “discontinued” 

·       Commercial or industrial use, unless explicitly included by contract

·       Damage caused by natural disasters, fire, flooding, or environmental hazards

·       Consequential or incidental damages (unless prohibited by state law)

 

Some jurisdictions do not allow exclusion or limitation of incidental or consequential damages; therefore, these limitations may not apply to all customers.

 

4. Company Remedies

 

The Company may satisfy its warranty obligation using one of the following remedies, at its sole discretion:

1.      Replacement Part
Supply a no-cost replacement part to resolve the defect.

2.      Full-Unit Replacement
Provided only when a required part is unavailable, when multiple failures occur, or when a replacement part cannot reasonably restore the product to expected condition.

3.      Refund or Credit
In limited circumstances, the Company may refund up to the wholesale value of the defective part or unit or issue a website credit if no replacement inventory exists.

 

The warranty does not cover labor, installation, transportation, or related costs.

 

5. Non-Transferability

This warranty is made solely to the original purchaser and is non-transferable, except where prohibited by applicable law.

 

6. Legal Rights Notice

This warranty provides specific legal rights. Customers may have additional rights that vary by state or jurisdiction. No other warranties, express or implied, exist beyond what is stated herein, except where restricted by law.

 

For questions about your warranty or product's performance, please email us at warranty@classicaccessories.com