B2B Customers

We’re Upgrading Your Ordering Experience.

We’re currently improving our B2B platform to serve you better. While we make these upgrades, ordering is still easy — just handled a little differently.

What’s Happening

We’ve temporarily paused our online B2B ordering experience as we transition to a new and improved platform. This upgrade will deliver a faster, more streamlined, and scalable experience for you moving forward.

How to Place Orders Right Now

• Email your order to: classicorders@twinstarhome.com

• Contact your sales representative directly

• Our team will:

• Process your order

• Confirm all details

• Coordinate shipping using your preferred carrier and account or you can continue using ours
  
  

What’s NOT Changing 

• Your pricing remains the same

• Your shipping preferences remain the same

• Your sales contacts remain the same

• Your past order data is still accessible through our team
  
  

What About Order History?

Your online order history is not currently visible, but our customer service team has full access and is happy to assist with any past orders or reorders.

What’s Next

We’re actively building a more robust long-term B2B solution and will keep you updated as new features become available.

We appreciate your flexibility and continued partnership.