What is your return policy on items purchased directly from your website?
If you're not completely satisfied with your purchase, please return it within 30 days of purchase to receive a refund. The product must be returned unused and have no signs of damage.
Shipping charges are not refundable except in the case of faulty or damaged items.
Who pays the shipping when I return something?
Return shipping is free and paid for by Classic Accessories.
What if I want to just exchange something?
We want you to have your replacement item as soon as possible so we ask that you place another order for the correct item. In the meantime, we can assist you with returning the wrong item so we may issue you a refund.
Who do I contact to make a return?
Please contact our Customer Support team either by phone at 1.800.854.2315 or by email at [email protected] to obtain a prepaid return label.
Our Customer Support team is available between 7:30 AM to 4:00 PM PST, Monday - Friday.
What happens after I send the product back?
Once your return is received and processed, a refund will be issued to the original form of payment. Please note that credit card refunds may take up to five business days for your bank to complete, depending on their processing times.
What if I didn't purchase product from your website and want to return it?
Unfortunately, we are unable to process returns for items not purchased directly from us. You will need to contact the company you purchased it from and find out what their policy is regarding returns as it may be different than ours.